COVID-19 Safety Warning: The Tecumseh Recreation Complex and Arena office is closed to the public. Phones will be answered during office hours Monday – Friday 8:30am-4:30pm.
Registering for Tecumseh recreation programs is quick and easy.
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Online
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In Person
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| Location | Payment Method |
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Tecumseh Parks and Recreation office
12021 McNorton Street
Tecumseh, ON N8N 3Z7
During office hours; 30 minutes prior to closing
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Cash
Cheque
Debit
Visa
MasterCard
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Phone In
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(519) 735-4756
During office hours; 30 minutes prior to closing
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Visa
MasterCard
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Program transfer and refund policy
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Policy
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Missed classes cannot be made up and do not qualify for a refund. Classes interrupted by inclement weather, power failure, building evacuation, mechanical difficulties and/or pool foulings will not be made up.
You may withdraw from a program up to 5 business days prior to the program start date by contacting the Tecumseh Parks and Recreation Administrative Office in person, by phone at 519-735-4756 extension 425 or by email. Consideration for all refund requests will be given as long as the request meets the criteria within the Refund Chart. All refunds will be processed in accordance with the chart below and request does not guarantee a refund. Please allow 4-6 weeks for refund processing. Please note, non-attendance and/or verbal notification to instructors/staff does not constitute a notice of withdrawal.
All requests for transfers must be received, in writing, 5 business days or more prior to the program start date. Customers will receive a full refund if they cancel at least 5 business days prior to the first day of the program. Refunds for course materials or excursions/field-trips/special events will not be issued if proper notification is not received. Program transfers are permitted if program space is available. You may transfer programs up to and including the 3rd day of the program.
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Refund Chart
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| Situation | Details | Refund Information | Transfer Information |
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Up to 5 days prior to start of the program
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Notification is received 5 business days or more prior to the program start date
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Receive a full refund or credit
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Transfer is permitted into another program if space is available
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Less than 5 business days prior to start of program
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Notification received less than 5 business days to the program start date
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Receive a full credit or a refund minus an administrative fee of $12.50
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Transfer is permitted into another program if space is available
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1st to 3rd day of program/lesson
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Nnotification is received on the 1st day of the program up to and including the 3rd day of the program
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Receive a pro-rated credit or refund less an administrative fee of $12.50
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Transfer is permitted into another program if space is available
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After the 3rd lesson/day of the program
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Notification is received after the 3rd lesson
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No refund or credit will be issued unless medical note is attached to written notification
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No transfers will be allowed
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Program has ended
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Notification is received after the program has ended
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No refund or credit will be issued
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No transfers will be allowed
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Program has been cancelled
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A program is unable to run due to insufficient enrollment or the program has been cancelled due to other reasons
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Receive a full refund or credit
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Transfers will be made wherever possible if space is available
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Participant is removed from the program by Town Staff
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A participant is withdrawn by our staff due to program incompatibility
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Receive a pro-rated refund or credit
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Transfer is permitted into another program before the 3rd lesson if space is available
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| How to create an account for TecumsehRec.ca |
- Open TecumsehRec.ca
- Click "Create an Account"
- Fill in the required fields for the Account's main contact person. For family accounts, please start by adding the adult's information
- Click "Add Member" to additional members / dependants to the account. Continue entering additional family / dependant members as required. Once all family members have been added to the account, they will be listed in the "Family Members" box.
- Once all members have been added and appear in the Family Members box, click Submit
- TecumsehRec.ca will confirm that the Account has been saved successfully. You are now ready to register for programs.
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