The Province of Ontario declared a state of emergency on March 17, 2020 to enable protective measures for the public and to slow the spread of COVID-19. The Town of Tecumseh declared a state of local emergency on March 22, 2020 for similar purposes with respect to both COVID-19 and the potential for inland lake flooding. Following on the advice and direction of the provincial and regional Medical Officers of Health and directives of the federal and provincial governments, the Town has enacted emergency planning operations and is focusing efforts on delivering essential services.

The Windsor-Essex County Health Unit (WECHU) and health care partners continue to focus on public education, testing and treatment for those at most risk of COVID-19. Information regarding prevention, self-care and symptoms can be found at the Windsor-Essex Health Unit website.  

 Service changes in response to COVID-19

At this time, the Town is slowly reopening Town Hall for some in-person services. Visitors are strongly encouraged to call ahead to set up an appointment or work to determine if an in-person visit is required.

A secure drop box is available just outside the main Town Hall entrance (off McNorton Street) for payments, letters, applications, etc. Do not put cash in the drop box.

Please contact the Town of Tecumseh at 519-735-2184 or using our online form if you have questions or would like to request one of the services listed below.

Call 9-1-1 for emergency services.

 Status of Town services (as of August 12, 2020)

 
 Customer Service
  • Customer service available during regular business hours of 8:30 a.m. to 4:30 p.m. Monday to Friday at 519-735-2184 and by email, online at www.tecumseh.ca and drop box (McNorton Street entrance)
  • Beginning July 20, in-person services will be made available between 1 p.m. and 4:30 p.m. for the following services. Visitors are limited to 10 inside the building. You must wear a mask and check in with Security upon entry:
  • Cash/Debit Payments:
    • Bulk Water
    • Building Permits
    • Planning Applications
    • Property Taxes
    • Dog Tags
    • Alarm Registrations
    • Parking Tickets
  • Applications/Permits:
    • Backwater Valve & Foundation Drain Subsidies
    • Building Permits
    • Planning Applications
    • Driveway/Curb Cut; Culverts; Sanitary/Storm; Water Services and Water Meters  
  • For facility programming or booking inquiries, call 519 735-4756 ext. 425
 Communications
 Clerks
 
  • Council meetings and Council support
    • Emergency provisions in effect to hold Council meetings electronically with livestreaming to Town website at www.tecumseh.ca
  • Notice of meeting agendas, minutes, delegation requests can be found on our website.  
  • Board Meetings
    • Emergency provisions in effect to hold Police Services Board and Business Improvement Area Board Meeting electronically with livestreaming.
  • Notice of meeting agendas and minutes can be found on our website.
  • Committee of Adjustment will begin meeting electronically June 29, 2020.
  • Committee meetings, senior workshops and student wellness workshops are cancelled
  • Planning for the following events has been suspended:
    • Volunteer Appreciation Night
    • Soiree Coffee House
  • Services available by appointment only: (Note the last daily appointment is 4 p.m.)
    • Marriage Licenses
    • Lottery Applications and Reporting
    • Commissioning of documents
    • Burial Permits and Registrations
    • Taxi Cab Drivers’ Licenses
    • Urban Hen Applications
  • Records management – emergency purposes
  • Insurance & risk management
 Tecumseh Fire & Rescue
  • Emergency response for fire suppression, rescue and medical response
  • Fire code inspections for life-safety, complaint-driven inspection requests
  • Community Emergency Management Coordinator for emergency operations for COVID-19 and inland lake flooding
  • Car seat installation service by appointment only
  • Services suspended:
    • Routine fire code inspections
    • Public education events
 OPP - Community Policing
  • Delivery of policing services as per usual with reduced direct public interface
  • Front-line support screening for COVID-19 and directing calls
  • Criminal record checks to support essential functions such as emergency services, health care, social services and childcare are being processed; on-line applications only at www.OPP.ca. Applicants may be required to attend the local OPP detachment if fingerprinting is required. Applicants will be contacted by their local detachment to provide identification, make payment and to obtain their results. All applications must be submitted to the following email address: OPP.Police.Record.Check@opp.ca
  • Prepared to assist with Provincial Orders under the Emergency Management and Civil Protection Act
 Public Works & Water Services
 
  • Lake flooding responses and bags available
    • call 519-735-2184, Ext. 142 to request sand bags
    • Public Works staff will deliver bags to the home
    • sand is available in the parking lot of Lakewood Park
  • Monitoring the shoreline
  • Evacuation planning
  • Storm water pumping stations
    • maintenance, operations, readiness testing
  • Storm water collection systems
    • maintain system operations
    • clearing grates and catch basins
    • investigating issues and drainage complaints
  • Sanitary sewage pumping stations
    • maintenance, operations, readiness testing
  • Sanitary sewage collection system maintenance
  • Water distribution and storage system maintenance
    • Weekly water sampling in water tower and distribution system
    • System operations per regulatory requirements
    • Watermain, hydrant repairs
    • SCADA alarm maintenance
    • Water meter reading
    • Emergency locates
 Garbage & Recycling
 
  • Garbage collection – weekly collection of residential garbage and recycling
    • Garbage must be placed in tied bags and placed in hard-sided containers
    • Residents are asked to avoid interacting with waste collection crews
    • Essex-Windsor Solid Waste Authority Website
 Roads & Fleet
  • Patrol roads to maintain in accordance with Minimum Maintenance Standards
  • Municipal right of way safety concerns
  • Maintain traffic signals
  • Winter control
 Transit
 
  • Current transit schedule is in effect 
  • Fares for Tecumseh Transit are reduced to zero ($0) effective Saturday, March 21 to limit contact between riders and drivers
  • Sale of monthly bus passes is suspended
  • Additional cleaning and disinfection of Transit buses is in effect
 By-law Enforcement
  • Inspections and orders for complaints only
  • Note that By-law Enforcement Officer will not enter buildings
  • Prepared to assist with Provincial Orders under the Emergency Management and Civil Protection Act
Building Services
  • Building permit applications can be submitted and upon successful review and payment of fees, the permit will be issued. Inspections will be undertaken subject to screening for COVID-19 symptoms.
  • Receiving and reviewing building, grading, pool and fencing permit applications
  • Issuing all types of permits
  • Conducting inspections, subject to screening for COVID-19 symptoms
  • Issuing orders under Ontario Building Code Act as required
 Planning & Development
  • Process of planning and development applications can be submitted (with payment) for review. Administrative processing of these applications will continue. At this time, those applications requiring a public meeting in accordance with the Planning Act will be scheduled as available via an electronic meeting.

  • Receiving and processing development applications
  • Official Plan amendments
  • Zoning By-law amendments
  • Site Plan Control
  • Plan of Subdivision
  • Minor Variance
  • Consent
  • CIP Grant applications
  • Enforcement of Agreements
  • Committee of Adjustment began meeting electronically June 29, 2020
  • Planning and policy studies and special research projects are continuing where feasible
  • New Official Plan tabling deferred
 Development Engineering
  • Work on active Town development projects will continue as scheduled
 Engineering/Construction/Drainage
  • Work on active Town Capital & Drainage projects will continue as scheduled
 Facilities Management
  • Work is continuing on all Town facility construction projects
  • Additional cleaning & disinfection
  • Regular maintenance and safety inspections of Town facilities
 Economic Development
Economic initiatives available to business in Windsor-Essex
 Cada Public Library
 Parks, Trails & Open Space
  • Parks maintenance
  • Turf maintenance
  • Garbage pick-up
  • Parks & trails remain open for public use
    • Minimum 2 m social/physical distancing advised
  • High risk and dead tree inspections and removals
  • Suspended activities:
    • Flower planting
    • Baseball diamond grooming
    • Minor construction
 Recreational Facilities & Programming

The Tecumseh Arena and Recreation Complex is providing some in-person services beginning July 20 with additional security measures in place, however visitors are strongly encouraged to schedule an appointment. Please call 519-735-4756 Ext. 425 to make a facility reservation, register for tennis court or pickleball court keys, make a funding request, inquire about a commemorative program and schedule an appointment to pick up a key or make a payment. Similar security measures and screening practices apply at the Arena.

 

Recreational Facilities & Programming
  • Recreational facilities closed to the public
    • St. Clair Beach Community Centre
    • Tecumseh Historical Society Museum
    • Sandwich South Cultural & Resource Centre
    • Golden Age Club
    • Tecumseh Arena
    • All programming cancelled/suspended
      • For refunds for cancelled programs, contact 519-735-4756 ext 425
      • Facility bookings
        • Facility rentals cancelled
        • For refunds for cancelled facility bookings, contact 519-735-4756 ext 425
 Financial Services
  • Taxation services including billing, collection, appeals, customer service
    • No late payment charges on property tax accounts in either form, penalty and/or interest, through the period ending September 30, 2020.  In the absence of additional financial relief measures, interest and penalties will be calculated on all past due balances as of October 1st and the first of every month thereafter.
  • Water & Sanitary billings via Essex Powerlines
    • No late payment charges on water/wastewater accounts in either form, penalty and/or interest, through to September 30, 2020.
  • Dog tags/licences and kennel licences purchase deadline extended to September 30, 2020
  • All pre-authorized payment withdrawals will continue to be taken on the scheduled dates unless otherwise cancelled by the property owner.
  • Finance, human resources, information systems, administrative services necessary to support the delivery of essential and business services

 Other things we’re doing

  • Limited public access to Town buildings
  • Increasing the cleaning and disinfection of Town facilities for employees
  • Increasing the cleaning and disinfection of Transit buses
  • Reminding residents to follow the directives and recommendations of Public Health and practice social distancing, avoid touching public surfaces, wash hands with soap and water often, use hand sanitizer
  • Sharing information through social media and through media releases
  • Public washrooms are all closed
  • Cancellation of programming, events, facility rentals until further notice

 What you can do

  • Stay home if you are not well
  • Wash your hands with soap and water thoroughly and often
  • Use alcohol based hand sanitizer if soap and water are not available
  • Cough and sneeze into a tissue or your elbow; dispose of the tissue immediately
  • Keep surfaces clean and disinfected at work and at home
  • Make an emergency plan in the event you need to self-isolate
  • Access Town services by phone (519) 735-2184 or on-line at www.tecumseh.ca
  • Subscribe to the Town website for updates
  • For citizens wishing to volunteer in response to the COVID-19 pandemic, the Non-Government Organizations’ (NGO’s) Alliance has developed a handbook with NGO’s in Ontario with a role in emergency management.  The handbook can be accessed on their website