Since the Province of Ontario declared a state of emergency on March 17, 2020 to enable protective measures for the public and to slow the spread of COVID-19, the Town of Tecumseh has been operating on the advice and direction of the provincial and regional Medical Officers of Health and directives of the federal and provincial governments. As a result, the Town has enacted emergency planning operations and is focusing efforts on delivering essential services.

The Windsor-Essex County Health Unit (WECHU) and health care partners continue to focus on public education, testing and treatment for those at most risk of COVID-19. Information regarding vaccination, prevention, self-care and symptoms can be found at the Windsor-Essex Health Unit website.  

Service changes in response to COVID-19

Town Hall and the Tecumseh Arena Offices are closed to walk-in service. The Town’s Fire Halls remain closed to walk-in traffic. Service remains available by phone, e-mail and drop-box.

 

Call 9-1-1 for emergency services.

 Status of Town services (as of April 17, 2021)

 
 Customer Service
  • Customer service available during regular business hours of 8:30 a.m. to 4:30 p.m. Monday to Friday at 519-735-2184 by email, phone, online at www.tecumseh.ca and drop box at the front of Town Hall.
 Communications
 Clerks
 
  • Council meetings and Council support
    • Emergency provisions in effect to hold Council meetings electronically with livestreaming to Town website at www.tecumseh.ca
  • Notice of meeting agendas, minutes, delegation requests can be found on our website.  
  • Board Meetings
    • Emergency provisions in effect to hold Police Services Board and Business Improvement Area Board Meeting electronically with livestreaming.
  • Committee of Adjustment is meeting electronically.
  • Senior workshops and student wellness workshops are cancelled
  • Processing of Freedom of Information Requests
  • Burial Permits and Death Registrations are being processed electronically.
  • Commissioning services are by appointment.
  • Marriage Licensing and marriage ceremonies are by appointment.
  • Records management – emergency purposes
  • Insurance & risk management
 Tecumseh Fire & Rescue
  • Emergency response for fire suppression, rescue and medical response
  • Fire code inspections for life-safety, complaint-driven inspection requests
  • Community Emergency Management Coordinator for emergency operations for COVID-19 and inland lake flooding
  • Car seat installation service by appointment only
  • Burn permits may be submitted via email (dkelly@tecumseh.ca) or in person between 8:30 & 4:30 Mon to Fri at Station 1 (985 Lesperance Road)
  • Services suspended:
    • Routine fire code inspections
    • Public education events
 OPP - Community Policing
  • The Ontario Provincial Police has restricted access to its facilities, including detachments, across the province until further notice. Anyone seeking entry to an OPP detachment must make an appointment. Individuals will be pre-screened and are required to have proper personal protective equipment prior to entering the detachment.
  • Delivery of policing services as per usual with reduced direct public interface
  • Front-line support screening for COVID-19 and directing calls
  • Prepared to assist with Provincial Orders under the Emergency Management and Civil Protection Act
  • Due to COVID-19, and the gradual movement through the stages of reopening of Ontario, the OPP is currently experiencing an extremely high volume of police record check requests. In order to effectively meet the demand and process the volume of checks as expeditiously as possible, the OPP has temporarily transferred the criminal record check process back to detachments while an enhanced online central intake and payment model is finalized
  • Criminal record checks to support essential functions such as emergency services, health care, social services and childcare are being processed. The OPP is limiting the processing of routine criminal record checks/vulnerable sector checks and finger printing to essential workers/volunteers only. Applicants may be required to attend the local OPP detachment if fingerprinting is required. Applicants will be contacted by their local detachment to provide identification and to obtain their results.

     

 Public Works & Water Services
 
  • Lake flooding responses and bags available
    • call 519-735-2184, Ext. 142 to request sand bags
    • Public Works staff will deliver bags to the home
    • sand is available in the parking lot of Lakewood Park
  • Monitoring the shoreline
  • Evacuation planning
  • Storm water pumping stations
    • maintenance, operations, readiness testing
  • Storm water collection systems
    • maintain system operations
    • clearing grates and catch basins
    • investigating issues and drainage complaints
  • Sanitary sewage pumping stations
    • maintenance, operations, readiness testing
  • Sanitary sewage collection system maintenance
  • Water distribution and storage system maintenance
    • Weekly water sampling in water tower and distribution system
    • System operations per regulatory requirements
    • Watermain, hydrant repairs
    • SCADA alarm maintenance
    • Water meter reading
    • Emergency locates
 Garbage & Recycling
 
  • Garbage collection – weekly collection of residential garbage and recycling
    • Garbage must be placed in tied bags and placed in hard-sided containers
    • Residents are asked to avoid interacting with waste collection crews
    • Essex-Windsor Solid Waste Authority Website
 Roads & Fleet
  • Patrol roads to maintain in accordance with Minimum Maintenance Standards
  • Municipal right of way safety concerns
  • Maintain traffic signals
  • Winter control
 Transit
 
  • Current transit schedule is in effect 
  • Additional cleaning and disinfection of Transit buses is in effect
  • Masks must be worn at all times while on Tecumseh Transit
 By-law Enforcement
  • Inspections and orders for Property Standards complaints
  • Proactive enforcement of Provincial Orders under the Reopening Ontario (A Flexible Response to COVID-19) Act
Building Services
  • Building, grading, pool and fencing permit applications can be submitted and upon successful review and payment of fees, the permit will be issued
  • Conducting inspections, subject to application of appropriate COVID-19 protocols on job sites
  • Issuing orders under Ontario Building Code Act as required
 Planning & Development
  • Process of planning and development applications can be submitted (with payment) for review. Administrative processing of these applications will continue. At this time, those applications requiring a public meeting in accordance with the Planning Act will be scheduled as available via an electronic meeting.
  • Receiving and processing development applications
  • Official Plan amendments
  • Zoning By-law amendments
  • Site Plan Control
  • Plan of Subdivision
  • Minor Variance
  • Consent
  • CIP Grant applications
  • Enforcement of Agreements
  • Committee of Adjustment also meeting electronically
  • Planning and policy studies and special research projects are continuing
  • No payment of a transit fee is required
 Development Engineering
  • Work on active Town development projects will continue as scheduled
 Engineering/Construction/Drainage
  • Work on active Town Capital & Drainage projects will continue as scheduled
 Facilities Management
  • Work is continuing on all Town facility construction projects
  • Additional cleaning & disinfection
  • Regular maintenance and safety inspections of Town facilities
 Economic Development
Economic initiatives available to business in Windsor-Essex
 Cada Public Library
 Parks, Trails & Open Space
  • Parks maintenance
  • Turf maintenance
  • Garbage pick-up
  • Parks & trails remain open for public use
    • Minimum 2 m social/physical distancing advised
  • High risk and dead tree inspections and removals
 Recreational Facilities & Programming

The Tecumseh Skate Park is limited use Monday to Friday, 11 a.m. to 8 p.m. and Saturday/Sunday from 8 a.m. to 8 p.m. Users are limited to a maximum of 10 people on the skate park surface inside the fenced area at one time for a maximum of 30 minutes.

 

Due to the Provincial Stay at Home Order implemented April 8, 2021 and the additional measures announced on April 16, the following facilities are closed until May 20, 2021:

  • Tecumseh Skate Park
  • All tennis and pickleball courts
  • Disc Golf Course
  • Tecumseh Historical Society Museum
  • Sandwich South Cultural & Resource Centre
  • Golden Age Club
  • Tecumseh Arena
  • All programming at these locations cancelled/suspended
    • For refunds for cancelled programs, contact 519-735-4756 ext 425
    • Facility bookings
      • Facility rentals cancelled
      • For refunds for cancelled facility bookings, contact 519-735-4756 ext 425
 Financial Services
  • Taxation services including billing, collection, appeals, customer service continues via phone and email
  • April 28 tax installment may be made via secure drop box at the front of Town Hall or through online or in-person banking at your local branch
  • Water & Sanitary billings via Essex Powerlines
  • All pre-authorized payment withdrawals will continue to be taken on the scheduled dates unless otherwise cancelled by the property owner.
  • Finance, human resources, information systems, administrative services necessary to support the delivery of essential and business services

 Other things we’re doing

  • Increasing the cleaning and disinfection of Town facilities for employees
  • Increasing the cleaning and disinfection of Transit buses
  • Reminding residents to follow the directives and recommendations of Public Health and practice social distancing, avoid touching public surfaces, wash hands with soap and water often, use hand sanitizer and wear a mask
  • Sharing information through social media and through media releases
  • Public washrooms are all closed
  • Cancellation of programming, events, facility rentals until further notice

 What you can do

  • Stay home if you are not well
  • Wear a mask
  • Wash your hands with soap and water thoroughly and often
  • Use alcohol based hand sanitizer if soap and water are not available
  • Cough and sneeze into a tissue or your elbow; dispose of the tissue immediately
  • Keep surfaces clean and disinfected at work and at home
  • Make an emergency plan in the event you need to self-isolate
  • Access Town services by phone (519) 735-2184 or on-line at www.tecumseh.ca
  • Subscribe to the Town website for updates
  • For citizens wishing to volunteer in response to the COVID-19 pandemic, the Non-Government Organizations’ (NGO’s) Alliance has developed a handbook with NGO’s in Ontario with a role in emergency management.  The handbook can be accessed on their website