Accessibility symbol - person in a wheelchairWhen a person has a disability, it can be visible or non-visible. The Town's goal is to remove barriers and provide accessible goods, services, and facilities for all of our residents. The Town aims to provide accessible goods, services, and facilities through the:


Browse Aloud symbol - b with headphones over itBrowseAloud is free software that reads web pages out loud. It can help anyone who has difficulty reading on-line, including people with mild visual impairments, low literacy, English as a second language, or learning disabilities, such as dyslexia. The BrowseAloud symbol can be accessed at the top of the Town's website and is shown here.

How you can provide feedback

The Town is committed to providing high quality customer service. We welcome public input as it helps to identify areas where changes are required and ways in which we can improve the delivery of goods and services.

You can provide us with your feedback in a variety of ways. Feedback can be provided by completing the Accessible Customer Service Complaint and Feedback form or by contacting the Clerk.

Alternate formats and communication supports

We are happy to accommodate your accessibility request. If you require an accessible document or communication supports, contact our Clerk.

Tecumseh Accessibility Advisory Committee (TAAC)

The Accessibility for Ontarians with Disabilities Act, 2005, (AODA) provides that municipalities must establish an Accessibility Advisory Committee. The responsibilities of TAAC are:

  • Provides advice to Council, each year, about the preparation, implementation, and effectiveness of the municipality's Accessibility Plan;
  • Reviews blueprints and designs;
  • Tours existing facilities and suggests improvements;
  • Carries out all obligations of an Accessibility Advisory Committee as established by the AODA.

View Committees for more information on TAAC.

Accessibility laws in Ontario

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is an important accessibility law. The goal is to create provincial accessibility standards and make Ontario completely accessible by 2025.

Governments, businesses, and other private organizations that provide goods, services, and facilities to people in Ontario will have to meet accessibility standards. The following are the standards in the Integrated Accessibility Standards Regulation under the AODA:

  • Customer Service
  • Transportation
  • Information and Communication
  • Built Environment
  • Employment

Accessibility policies

Policy 66 - Accessible Customer Service

Policy 79 - Integrated Accessibility Standards Regulation (IASR)

Policy 81 - Employment Practices: Recruitment, Retention, Notification, etc.