Communications and Internet

Telephone

Bell Canada is the main provider of telephone service in our area. For more information go to bell.ca or call 310-BELL

Internet

There are several internet providers in Tecumseh including:

Cogeco Cable

Bell

MNSi

Wavedirect

Xplornet

Water and Sewer

Essex Powerlines provides billing services to Tecumseh residents. If you have questions regarding your bill or if you want to set up a new account or cancel your services, please call 519-737-6640.

Electricity

Essex Powerlines Corporation and Hydro One provide Tecumseh residents with hydro service.

Essex Powerlines Corporation provides hydro service for customers located north of County Road 22. Hydro One provides hydro service for customers located south of County Road 22.

Map of Hydro Areas

If you want to set up a hydro account or if you have billing questions, contact:

Contact your service provider for power outage information:

Essex Powerlines Corporation

2730 Highway 3

Oldcastle, ON

Tel: 519-737-6640

Emergency After Hours: 519-561-6366

Hydro One

1-800-434-1235

Natural gas

Union Gas/Enbridge Gas Inc. delivers natural gas to residents in Tecumseh. If you want to set up an account or if you have billing questions contact Union Gas/ Enbridge Gas Inc. at 1-888-774-3111.

For natural gas emergencies such as a gas leak or odour detections call 1-877-969-0999. The emergency number is available 24 hours a day, 7 days a week.

Ontario One Call

Call Ontario One Call before you dig.

If you are planning to fence, landscape, build an addition to your house, excavate for a new porch or swimming pool, contact Ontario One Call to help protect yourself and others 1-800-400-2255.

When you dig by hand or excavate with machinery, you risk damaging an underground network of natural gas pipes, telephone lines, hydro or fibre optic cables, and water and sewer pipes. Utility companies will mark the location of the underground utilities with colour codes so you can safely dig without damaging the infrastructure.

Plan ahead. Call Ontario One Call at least five working days before you start digging.

You can call Ontario One Call any time, 7 days a week, 24 hours a day.

Optional protection for homeowners

Optional Water and Sanitary Sewer Line Protection Programs for Homeowners

Did you know that as a Homeowner you are responsible for repairs to the water and sewer pipes that run from your home to your property line? The Town of Tecumseh is responsible for the maintenance and repair of municipal water and sewer (wastewater) pipes within the municipal right of way.

house connectionsIf a pipe on your property fails, it is your responsibility to pay for these repairs which can cost thousands of dollars and is usually an unexpected expense.

Tecumseh Council endorsed a Service Line Warranty Program that was being offered by the Association of Municipalities of Ontario (AMO) through one of their subsidiaries, Local Authorities Service (LAS), to offer homeowners extra protection for private water and sanitary sewer pipes and in-home plumbing.

This program is voluntary and optional to Tecumseh residents.

The program is managed and administered by Service Line Warranties of Canada (SLWC), the LAS selected service provider who offers coverage 24 hours a day, 365 days a year.

The Town did not provide SLWC homeowner contact information and none of the Town's data was shared for this program. A third-party company used Tecumseh postal codes to provide mailing information to SLWC. Despite best efforts to limit these mailings to residents in Tecumseh, some letters were sent to Lakeshore and Windsor residents with a Tecumseh postal code. If you do not live in Tecumseh, please contact SLWC to be removed from the mailing list.

Watch your mail for details, program costs, and how to sign up for the optional and voluntary program. An introductory letter was mailed out to residents in March 2019 with a second letter to follow in September 2019.

The Town of Tecumseh logo is on the mail-out to confirm the program was endorsed by the Town and that the program is legitimate.

Please note that the program is not administered by the Town and as such, the Town cannot take registrations or payments. Please direct all questions and registration to Service Lines Warranty of Canada as indicated in the mail-out.

If you wish to have the letters stopped, or your contact information changed, please call SLWC at 1-844-616-8444 press #2 for an operator and request to have your name removed or updated on their mailing list.

Additional information can be found at:

Council Report
Letter from SLWC re: program enrollment
LAS Details and further information
Frequently Asked Questions about LAS and SLWC