2022 Digital Strategy

In 2022, over 94% of Canadians are on the internet, 88% of Canadians bank online, 71% of seniors are online, and in 2019 – pre-pandemic – 72% of Canadians had accessed a government program or service online in the previous 12 months. For many, technology has become an essential way of getting things done – relying on their smartphone or laptop to book appointments or a trip, to make an insurance claim, to bank, shop, navigate, or connect with friends.

The Information Technology Services Review (ITSR), completed by Perry Group Consultants, in 2021, highlighted various opportunities to leverage technology and recommended the development of this Digital Strategy. The Town was successful in seeking support and funding through the province’s Municipal Modernization Fund for this project.